APS Foundation Repair & Waterproofing

Meet Samantha Moore

Director of Digital Marketing & Innovation

A Certified Marketing Professional Who Builds Smarter Systems So Homeowners Get Straight Answers And Real Results.

If you’ve ever called APS Foundation Repair and felt like someone actually listened to you — there’s a good chance Samantha Moore had something to do with that.

Samantha is the Director of Digital Marketing for APS Foundation Repair and Alabama Professional Services. Her job isn’t just about websites and ads. It’s about building smarter systems so homeowners get clear information, fast answers, and dependable service from the first phone call to the final repair.

From Customer Care Specialist To C-Suite Marketing Leader.

Here’s what makes Samantha different: She didn’t start in a corner office. She started on the phone.

In 2020, Samantha joined APS Foundation Repair as a Call Center Specialist. That means she talked to homeowners all day long. She heard the stress in their voices. She listened to concerns about cracked walls, wet crawl spaces, sinking concrete, and homes that just didn’t feel stable anymore.

She didn’t learn the business from a spreadsheet. She learned it from real people.

That frontline experience gave her something you can’t teach in a classroom — a deep understanding of what homeowners actually need when something goes wrong with their home.

From there, she stepped into the role of Customer Care Manager, improving processes and tightening communication. By 2022, she moved into marketing leadership, bringing everything she learned from the phones into strategy.

Today, Samantha serves in a C-suite leadership role — one of the few women in executive positions within the foundation repair and pest control industries. She leads with clarity, grit, and a no-nonsense commitment to doing things the right way.

And around here, doing it the right way still matters.

Driving Growth Through Data Analytics And Intentional, Strategic Leadership.

Now, if “data analytics” sounds a little dry, stay with me. What it really means is this: Samantha looks at the numbers so homeowners don’t have to worry about surprises.

She studies trends. She upgrades software. She builds automation systems. She improves workflows. All so APS Foundation Repair can grow without losing what made it strong in the first place.

Her focus is simple:

  • Make the company more efficient.
  • Make the process smoother.
  • Make the customer experience better.

What She Focuses On Every Day:

  • Operational efficiency and workflow automation
  • Sustainable growth through data-driven strategy
  • Leading with strength and clarity in a male-dominated industry

She believes growth should never come at the cost of quality. And at APS, it doesn’t.

Still Family Operated. Still Professional. Still Local.

Professional Credentials

Samantha doesn’t just rely on experience. She’s certified, trained, and committed to mastering her craft.

Certification

Issuing Body

Professional Certified Marketer

American Marketing Association

Certified Digital Marketing Professional

Digital Marketing Institute

But if you asked her, she’d probably tell you the real credential is this: Understanding the homeowner.

How Smarter Systems Benefit Our Customers.

Let’s talk about why this matters to you.

When Samantha builds stronger internal systems, homeowners see the benefits in real ways:

  • Clear communication from day one
  • Stable pricing backed by real data
  • Faster scheduling and follow-up
  • Stronger warranty tracking
  • Better long-term service

Behind every foundation repair project is a team. Behind that team is a system. And behind that system is leadership that refuses to cut corners.

Samantha’s mission is to build systems that make APS Foundation Repair more profitable and scalable — but more importantly, more dependable.

Because where you work and where you live… that’s peace of mind.

Experience The APS Difference – Contact Us Today!

If you’re looking for straight answers, honest solutions, and a team that takes your home seriously — APS Foundation Repair is ready.

And thanks to leadership like Samantha Moore, the systems behind the scenes are just as solid as the foundations they repair.

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