Foundation Repair Decatur, AL Homes Need for Long-Term Protection

The technical crew showed up on time and worked quickly to finish filling our cracks in the entire driveway. They gave us a choice of colors. They cleaned up and our driveway looks great.

Owner's reply
Thank you, Melanie, for your wonderful feedback! We're glad to hear that the technical crew was prompt and efficient, and that you're pleased with the results. Your satisfaction means a lot to us!

We had APS lift a realign the slab around our pool. Every staff member was courteous and professional. APS maintained excellent lines of communication and they did what they said they would do when they scheduled to do it. The techs were great and left the work clean. A++

Owner's reply
Thank you, Jason, for your kind words about our team and the work we did around your pool; we appreciate your feedback and are glad to hear you had a positive experience with our communication and service.

APS was very responsive, helpful, and did an amazing job. They communicated with me very well and kept me updated and ensured I understood the process and where they were through the process. The quality of the work was exceptional. I highly recommend them.

Owner's reply
Thank you, Stephen, for your kind words and for recognizing our team's efforts; we're so glad you had a great experience and appreciate your recommendation.

Trusted with all Realtors across the state!

Owner's reply
Thank you, Melanie! We appreciate your trust in us and are glad to support all Realtors across the state.

I had three teams at my home, one installing gutters, another repairing the garage door lift and a third team worked on filling the voids underneath my driveway along with leveling and filling the cracks in the drive. I am impressed with the foam that was used for leveling the drive. Each person was respectful and professional. The quality of work was topnotch and I would gladly recommend APS Foundation for your projects.

Owner's reply
Thank you, Jeanette, for your wonderful feedback! We're glad to hear that our teams made a positive impression and that you're satisfied with the quality of work. Your recommendation means a lot to us!

If they come back out fix the few they broke it will be a good job.and I have send messages and emails no o e has got back with me. let add i called the number post by APS and to this day no one has come out to look at are fix the damage with no reply to the return messages.

Owner's reply
We apologize for the inconvenience and frustration you've experienced. Your satisfaction is important to us, and we are committed to resolving these issues. Please contact our customer service team directly at 205-951-9717, and we will prioritize your request to fix the outstanding issues. Thank you for your patience and for bringing this to our attention. We aim to make things right and ensure your satisfaction with our services.

I got a few estimates before deciding on APS. Jason (Design Specialist) is very knowledgeable. He has a lot of foundation experience, and a lot of people experience and it shows. There was no pressure about starting the project. That was a unique feature in comparison to the other companies I received quotes from, and the reason I went with APS. Ramiro (Job Foreman), and his crew Jose and Arturo came here and knocked it out in 3 days in the middle of August. Crawl Space clean out, encapsulation, perimeter drains, floor supports, the works. They don't mess around. They cleaned up after themselves too. Despite the misery of the August heat, they were very polite and professional. Everyone involved was. I highly recommend APS for crawl space repair.

Owner's reply
Windy, thank you for the detailed writeup. Jason takes the no pressure approach seriously, and Ramiro, Jose, and Arturo knocked out a full crawl space job in August heat without cutting corners on the cleanup. We will make sure all four of them see this. 🙌

Had 2 men come today and work on my foundation They were the nicest men, very polite, explained every thing to me. Went above and beyond They get a 10 out of 10 from me Ann Mcvay

Owner's reply
Ann, thank you. Taking the time to explain the work as they go is something we ask of every crew, and a 10 out of 10 from you means a lot.

The best!!!!!!

Owner's reply
Thank you, Madison! 🙏

William Robertson was our first interface with APS and Wow what a great first impression of the company. William provided a very detailed overview of the condition of our crawl space. By the way, it was not a gloom and doom overview. William provided a detailed summary of his recommendations of what we needed. Even when we would ask about more expensive options, he would give us an overview of how that would benefit our need or state that it was not necessary for the condition of our crawl space at the time. William continued to stay in contact with us throughout the installation of encapsulation and followed up upon completion. The installation crew and William were very professional throughout the process. Job well done and would recommend APS to my friends. As a side note, the installation was much cheaper than competitors.

Owner's reply
Thank you Jimmy, this is a great writeup. William is big on giving people the honest picture rather than the scary one, and it's good to hear that came through from the first visit all the way past completion. 🙏